Emails & Mailboxes

Creating a new mailbox

Creating mailboxes (adding a new email account) is easy through your Control Panel. 

In the Email Accounts section click the +Create button.

Enter a name for the mailbox you want to add. This is the part that goes before the @yourdomain. Also set the password. I recommend you use the Generate button to create a secure password, and copy this password to a safe place on your computer for future reference. If you want to create your own, the system will inform you when it passes security.

Once an email address has been created, any emails sent to that address will be stored on a special computer or webserver at the hosting company. 

All customers who have their own domain name and a web hosting package can have email addresses set up with that domain name, for example This email address is being protected from spambots. You need JavaScript enabled to view it.. Before the @ symbol you can have virtually any prefix you like as long as it doesn't contain any unusual characters.

There is no extra charge for email addresses and you can have up to six different mailboxes with a limit of 2GB on each.

Sending and receiving emails

You can send and receive mail in the Webmail application that is provided with your hosting setup, or you can use a local email client on your computer to send and receive directly from your device.