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Using FTP

Customer information

FTP (File Transfer Protocol) is a method for transferring files to and from the web server.

If you host your website through Lakeland Web Design, you need to know that our hosting company uses a security measure known as FTP locking for extra protection. This makes your website much more secure from any attempts to hack it via FTP.

Before the site files can be accessed via FTP, you need to unlock FTP via the Control Panel. FTP can also be unlocked permanently for designated IP addresses, so that only you or your web designer can access them directly.

If you need to access your web files via FTP and are unsure about how to unlock FTP through the Control Panel, please contact us for more advice.