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Lakeland Web Design/Think Graphics

Privacy Policy

Lakeland Web Design / Think Graphics is a sole tradership Jennie Dawson trading as Think Graphics.

As such I, Jennie Dawson, am the data controller in respect of any personal data you supply for the purpose of carrying out my business.

What I do with your data

I record your details on my personal computer for the purposes of conducting a working relationship with you and to communicate with you regarding my services. I do not share this data with any third party except in the case of registering a domain name or setting up a web hosting account in your name so that you can have management of these services.

My computer is secured with a password and protected by anti-virus software. No-one else has access to this computer.

This information includes name, address, telephone number and email address.

My web hosting company is Heart Internet and they are the data controller for any personal information they hold with respect to the registration of your domain name and web hosting account. You can read their privacy policy here:

https://www.heartinternet.uk/terms/heart-internet-privacy-statement

Domain registration details are also supplied to the relevant domain registry. They are:

Nominet for UK domain names (.uk, .co.uk, .org.uk, etc)
https://www.nominet.uk/

Privacy policy: https://www.nominet.uk/resources/privacy-policy/

ICANN for international domains (.com, .org, etc)
https://whois.icann.org/en/domain-name-registration-process

Privacy policy: https://www.icann.org/privacy/policy

The domain registry will publish your contact details in the WHOIS database which is available online.

For UK domains this is compulsory for a business but if your domain is registered to you as a private individual you can opt out of WHOIS and there is no charge for this.

If your domain is an international (gTLD) domain eg .com it is possible to purchase domain privacy at an extra charge of £8.50 per year.

Please contact me info@thinkgraphics.co.uk if you would like to take up either of these options.

I may also occasionally need to contact you with information relevant to the upkeep of your website or to share with you any essential information that may be important in the operation of your website.

How I collect and manage your data

I do not collect any personal data via my website. Once a prospective client has contacted me via email or telephone I may then make a note of their details. If the work does not go ahead then I will delete any correspondence or other records once a period of time has elapsed, normally within a year.

Please contact me on info@thinkgraphics.co.uk if you would like this data removed sooner.

Otherwise where I have a working relationship with a client I will maintain their contact details for the duration of that working relationship and to comply with any legal or regulatory requirements such as for tax purposes.

You can contact me at any time on info@thinkgraphics.co.uk to request the removal of any personal data I hold for you.

I aim to review this policy on a regular basis.

Cookies

Cookies are small data files that websites generate and ask to store on your computer. Most websites use cookies in one form or another. They are typically used to:

  • Remember settings, so you don't have to keep re-entering them whenever you visit a new page
  • Measure how you use the website so we can make sure it meets your needs

To learn more about cookies and how to manage them, visit AboutCookies.org, or read on to find out more about how we use cookies.

 

Google Analytics
Google Analytics is in use on this site to collect information about how visitors use this site and help us identify ways in which we can improve the website and the user experience. This information is not in any way linked or connected to any personal details or shared by us with any third party.

The data collected is not sensitive and includes technical information such as the browser you are using, how you found our website, how long you spent on the website, whether you've visited the website before etc.

The following cookies are used by Google Analytics on our website:

Name Description Cookie expires after
_utma Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. 2 years
_utmb Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. 30 minutes
_utmc Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. When you close your web browser
_utmz Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. 6 months
_utmt Used to throttle request rate 10 minutes

For more information on the cookies set by Google Analytics please go to:
http://code.google.com/apis/analytics/docs/concepts/gaConceptsCookies.html

For more information on Google's privacy policy visit here:
https://support.google.com/analytics/answer/6004245

Google has also created their own opt-out plugin which you can get from:
http://tools.google.com/dlpage/gaoptout

Facebook
fr cookie (2 months)
We use the Facebook Like button on our site. Facebook uses cookies to detect the number of "likes" and whether you are logged into Facebook or not.

Facebook privacy policy: https://www.facebook.com/about/privacy/

Cookie Notice
cb-enabled / cb-disabled
This cookie is set by the cookie notice script to record whether you have accepted or declined cookies.

You can also remove or disable cookies through your web browser. For detailed information on how to do this in your browser visit:
http://www.allaboutcookies.org/manage-cookies/